1

Design your holiday

It is easy to receive a quote for your customised holiday. Let us know your wishes and thoughts about your perfect trip by filling out the blanks at design your holiday or simply by sending an email to assistance@theeyeisdelighted.com.

2

Booking agility

You choose your dates, let us check and we get back to you. Order reaction time less than 1 day, and you will have your answer including the standard price.

3

Search and compare train / flights

Check your best options and combine them with your availability dates. Alternative routes from Barcelona, Valencia, Reus, and Zaragoza airports. Let us know potential schedules and we advise you how to get the meeting point and return to the airport. Order reaction time usually less than 1 h.

4

Buy your ticket in advance by yourself

We help you to find the best option –which is not always the cheapest– combining time and public transport to come.

5

Save money

Transfers sometimes are needed from public bus stop to first hotel. I will give you the best price guaranteed and confirm your booking.

6

Deposits and payment

When you think the holiday is fully in place and all reservations are confirmed will you receive a confirmation from The Eye is Delighted by e-mail an invoice as well as information regarding payment methods. At this moment 30% total price deposit from you are needed.

7

Personal information and route book

Once we receive your confirmation fee, your booking is binding in accordance to The Eye is Delighted travel conditions and we will book the agreed hotels, activities, etc. Personal information is only used when strictly necessary, such as, third person contact, medical restrictions, etc. Then we send you a dropbox link containing a basis route book (maps and notes) and day by day accommodation.

8

Changes and cancellations

We will notice you of the date when full payment is required. Where a change requested by you to your travel arrangements is permitted and possible, sure we do and no standard service fees will apply.

Prizes

Our prices

Time of cancelation before start of holiday Cancellation charge (total per group and as a % of total price)
More than 60 days Admin expenses: TOTAL from 8 to 20€
60 days – 20 days Admin expenses: TOTAL 40€
15 days – 48 hours Loss of deposit
Last 48 hours 50% of total price